Information We Collect
Through the Website we collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as your IP address, device ID, anonymous usage data, general demographic information we may collect, preferences you submit and preferences that are generated based on the data you submit. Personal Information includes information that can be linked to a specific individual, such as a name, address, phone number, payment information, email address, login information for third party sites and other information which you submit to us through the Website.
Information You Provide Us
In order to create an account (“Account”) and use the App, you must first confirm that you are at least eighteen (18) years of age or older. When you create an Account using the App, we will ask you to provide us certain information, including but not limited to, your name, date of birth and email address. When you use the App and PlantHive together, we will collect information about the products you cultivate, climate settings you choose, watering schedules and all other information you input into the App to control the environment of PlantHive.
Information Collected from Your Device
Our Policies Concerning Persons Under 18. You must be eighteen (18) years of age or older in order to create an Account on the Website. We do not knowingly collect or use Personal Information from anyone under eighteen (18) years of age. If we become aware that anyone under eighteen (18) years of age has provided us with Personal Information, we will delete that information and the associated Account.
Your Interactions with Others
HOW WE USE AND SHARE INFORMATION
Personal Information you provide to us is used to help us communicate with you and to provide you with support with PlantHive and the Website. For example, we use Personal Information to: (1) register and service your Account, (2) solicit feedback and respond to your questions, (3) provide technical support, and (4) inform you about product or promotional offers.
We may send push notifications to your mobile device to communicate with you about PlantHive or the Website. You can choose to disable such notifications via the settings in the Web App or on your device at your discretion.
Mergers, Acquisitions and Similar Business Transactions
Sharing Information with the Government or as Otherwise Required by Law
Eden Synthetics SCRL cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose your information as listed above, if we have a good faith belief that it is reasonably necessary to: (1) satisfy any applicable law, regulation, legal process or enforceable governmental request; (2) enforce our Purchase Terms or Terms of Service, including, but not limited to, investigation of potential violations thereof; (3) detect, prevent, or otherwise address fraud, security or technical issues; or (4) protect against harm to the rights, property or safety of PlantHive, its users or the public as required or permitted by law.
We may store information you provide us, or information that is generated or collected automatically, for as long as is necessary to provide the Website.
Eden Synthetics SCRL and our service providers implement security measures designed to protect your information from unauthorized access, disclosure or accidental loss or destruction of Non-Personal Information and Personal Information. We utilize appropriate physical, technical and managerial safeguards designed to protect the information we collect from or about our users. PlantHive's physical infrastructure is hosted and managed within Godaddy Web Services Security.